Part 1
THE PLUMBING ADVISOR PLAYBOOK
Learn how to guide the entire customer conversation from first contact to final decision, creating clarity, stronger choices, and customer ownership before asking for the business.
The Your Choice™ Decision Methodology
YOU STILL SUCK AT PLUMBING SALES.
Here’s Why.
Because you’re probably still using a sales process built around getting the customer to say yes instead of giving them a process that makes them want to buy.
The customer changed. Did your sales process?
SHOW ME WHAT I’M MISSING
This isn’t theory. It comes from millions in plumbing repairs and installations sold at a consistent conversion rate above 85%.
Customers have a choice. Make it their choice.
The problem isn't your plumbing knowledge
THINK YOU’RE GOOD? YOU’RE NOT. BUT YOU COULD BE.
You know how to build rapport.
You know how to explain the problem.
You know how to present options.
You know how to talk financing.
You know how to handle objections.
You know how to ask for the business.
So why are you still hearing:
“I need to think about it.”
“I need to talk to my wife.”
“That’s more than I expected.”
“Can you just email me the estimate?”
“I want to get a couple more quotes.”
Maybe the customer isn’t the problem.
Maybe the process you were taught is.
Maybe the process you were taught is.
Customers have a choice. Make it their choice.
The customer has already seen the old playbook
THE OLD SALES PROCESS SUCKS. IT’S OUTDATED. IT DOESN’T WORK ANYMORE.
Most sales training still teaches you to:
Control the conversation
Build urgency
Overcome objections
Create pressure
Close the customer
The problem is, customers can feel every bit of it.
They know when they’re being worked toward a yes.
They start questioning your motive.
They question the price.
They question the recommendation.
They start looking for a way out.
And that’s when you hear: “I need to think about it.”
The problem is that the customer can feel the sale before you ever walk in the door.
What if the customer never felt sold in the first place?
Customers have a choice. Make it their choice.
A better way to guide the decision
STOP TRYING TO SELL THE CUSTOMER.
START GIVING THEM A CARING, UNSELFISH PROCESS THEY WANT TO BUY THROUGH.
The modern customer does not want to be closed.
They want to understand what is wrong, why it matters, what their choices are, what the investment means, and still feel in control of the decision.
Your Choice replaces pressure with clarity and self-interest with service.
You guide the conversation.
You ask better questions.
You create better choices.
You make the decision easier to understand.
Then you let the customer own it.
When the customer owns the decision, the sale stops feeling like a sale.
Customers have a choice. Make it their choice.
YOUR CHOICE™ Decision Methodology
Introducing the complete method
THE YOUR CHOICE METHOD
A complete plumbing sales process built around how customers actually want to buy.
Three playbooks. One system. One better way to sell, by getting them to WANT to buy.
BETTER CONVERSATIONS
MORE TRUST
CUSTOMER OWNERSHIP
YOUR CHOICE™ Decision Methodology
The complete system, broken into three practical tools
THREE PLAYBOOKS. THREE PROBLEMS SOLVED.
Part 2
THE OBJECTION HANDLING PLAYBOOK
Learn how to prevent avoidable objections before they surface, uncover what is really unresolved when they do, and help the customer work through the concern without taking ownership of the decision away from them.
Part 3
THE OBJECTION HANDLING FIELD GUIDE
Turn the method into a field skill with real plumbing objections, branching customer responses, practical questions, and scenario-based drills that train you to recognize what is really unresolved and respond without sounding scripted.
YOUR CHOICE™ Decision Methodology
A different way to think about the customer conversation
THIS ISN’T ANOTHER SALES BOOK.
It’s a different way to think about the entire customer conversation.
Most sales training gives you lines to memorize, closes to rehearse, and rebuttals to throw at the customer when they hesitate.
Your Choice trains you to understand what is actually happening in the conversation.
Why the customer is hesitating.
What they still don’t understand.
What they actually value.
What they’re afraid of getting wrong.
And what they need before they can confidently own the decision.
The goal isn’t to become better at talking customers into things.
The goal is to become so good at guiding the decision that you don’t have to.
YOUR CHOICE™ Decision Methodology
The change shows up in the conversation
WHAT CHANGES ON YOUR NEXT CALL?
You stop rushing to present.
You start listening for what actually matters.
You stop treating objections like battles.
You start recognizing what is still unresolved.
You stop trying to create urgency.
You start helping the customer understand the real impact of their choices.
You stop pushing for agreement.
You start building the kind of trust that makes the customer comfortable telling you what they really think, what they’re really worried about, and what they actually want.
You start building enough clarity that the customer can confidently make the decision themselves.
The conversation feels different.
The customer trusts you more.
And you sell differently because you finally understand how they want to buy.
You don’t need to become a better closer.
You need to become their trusted guide.
YOUR CHOICE™ Decision Methodology
Built for professionals who are ready to be different
WHO IS YOUR CHOICE FOR?
For plumbers who are tired of losing good work because the customer has seen it before.
For Plumbing Advisors who know there is a better way than canned scripts, pressure, rebuttals, and closing tricks.
For technicians who are technically strong but know they are leaving money on the table because the customer conversation is weak.
For managers who are tired of hearing the same excuses:
“They weren’t ready.”
“They wanted three bids.”
“They needed to talk to their spouse.”
“It was too expensive.”
For leaders who are done blaming the customer and are ready to improve the process.
For professionals who want to sell more without becoming someone they do not respect.
And for the plumber who understands one simple truth:
If the customer does not trust you, nothing else matters.
Your Choice is for the professional who wants to earn that trust, guide the decision, and become the person the customer feels confident saying yes to.
Not a better closer.
A better professional. A better guide. A more trusted choice.
YOUR CHOICE™ Decision Methodology
The decision point
STOP LOSING SALES TO A PROCESS THE CUSTOMER ALREADY KNOWS.
You can keep using the same sales process, hearing the same objections, and hoping better wording fixes the problem.
Or you can learn a better way to guide the decision.
The Your Choice Method gives you the full system:
Part 1
The Plumbing Advisor Playbook
Guide the customer conversation from first contact to final decision.
Part 2
The Objection Handling Playbook
Prevent avoidable objections and uncover what is really unresolved.
Part 3
The Objection Handling Field Guide
Build the field skill to recognize, diagnose, and respond naturally.
Your next move
IT’S YOUR CHOICE. CHOOSE NOW.
Grab one, or MAKE THE CHOICE and grab them all. Use it on your next call!
YOUR CHOICE™ Decision Methodology
Choose your path
MAKE THE CHOICE THAT FITS YOU.
You don’t have to buy everything to start getting better.
Start with the problem you need to solve most, or get the complete system and build the whole process.
Complete Playbook
All Three Playbooks
All three playbooks in one complete system.
$149
GET THE COMPLETE PLAYBOOK
Complete Your Choice System
All Three Playbooks + Their Choice + Your Choice
All three playbooks plus Their Choice and Your Choice.
$197
MAKE THE CHOICE
One problem. One playbook.
Or MAKE THE CHOICE and get the entire system.
YOUR CHOICE™ Decision Methodology
The final choice
THE CUSTOMER HAS A CHOICE.
So do you.
Keep using the process they already recognize.
Or give them a better experience, earn their trust, and become the professional they want to buy from.
Three playbooks. Two companion books. One complete customer-centered system.
Make the decision
IT’S YOUR CHOICE. CHOOSE NOW.
Grab one, or MAKE THE CHOICE and grab them all. Use it on your next call!
YOUR CHOICE™ Decision Methodology